Legal
Privacy Policy
Effective July 20, 2026
This policy describes information handled by the Renmark public website and its connected internal lead-management system. It is operational disclosure, not a substitute for legal advice.
Information we collect
When you request an estimate or contact Renmark, we may collect your name, email address, telephone number, ZIP or service area, project type, project timing, message, contact preferences, consent selections, and the page where you submitted the request. The website also records technical and attribution information such as IP address, browser user agent, referring page, landing page, anonymous and session identifiers, campaign parameters, and advertising click identifiers including GCLID, FBCLID, and MSCLKID. Administrative systems additionally process account, role, appointment, lead-note, document, communication, and audit information entered by authorized staff.
How we use information
We use information to respond to requests, contact you using the methods you select, schedule and manage appointments, provide estimates and services, route leads to authorized staff, preserve attribution and submission history, prevent duplicate submissions and abuse, operate and improve the website, measure marketing performance, secure our systems, investigate errors, and meet applicable business and legal obligations.
Systems and service providers
Website content and administrator access are managed through Payload CMS and a PostgreSQL database. Leads are transferred to Feather, Renmark’s internal application, which uses Supabase for authentication, database, storage, Realtime, and server functions. Depending on enabled production configuration, information or technical identifiers may also be processed by Cloudflare (including Turnstile), Google Tag Manager and Google Analytics, Twilio, email delivery providers, hosting and reverse-proxy providers, and mapping or review sites that you choose to open. Renmark may also share information with contractors or service providers that need it to perform work for Renmark, and when required to protect rights, safety, or comply with law.
Cookies, browser storage, and analytics
The website uses local and session storage for theme preferences, anonymous/session identifiers, submission identity, and first- and current-touch attribution. Payload and Supabase authentication use session technologies for authorized administrators and staff. Analytics and advertising integrations may use cookies or similar identifiers when enabled. Browser controls can restrict cookies or storage, but doing so may affect site or account functionality.
Communications and choices
The estimate form records whether you consent to phone, text, or email contact and stores the disclosure shown at submission. Consent is not a condition of purchase. Follow the instructions in a message to opt out where provided, or contact Renmark to update communication preferences. Carrier message and data rates may apply to text messages. Business-owner and legal review is required before any promotional SMS program is launched.
Retention and security
Renmark retains information only as long as reasonably needed for the purposes described above, operational records, dispute handling, security, and applicable legal obligations. Specific retention schedules have not yet been approved and must be established by the business owner and counsel. Renmark uses access controls, authentication, encryption in transit, logging, and other administrative and technical safeguards, but no system can guarantee absolute security.
Your requests
Depending on where you live and applicable law, you may be able to request access, correction, or deletion of certain information, or object to some uses. Renmark will verify requests and may retain information when legally permitted or required. The authoritative privacy-request contact is not yet approved: [PRIVACY CONTACT EMAIL OR MAILING ADDRESS — BUSINESS OWNER MUST COMPLETE BEFORE LAUNCH].
Children and changes
This website is intended for homeowners and business contacts, not children under 13, and Renmark does not knowingly solicit personal information from children. Renmark may update this policy as its practices or services change and will post the revised effective date here. Material legal wording and the age statement require attorney review before launch.