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SMS & Call Terms

Review the terms that apply when you consent to receive calls or text messages from Renmark, including message frequency, opt-out instructions, and other communication terms.

These SMS & Call Terms apply when you provide a telephone number and consent to calls or text messages from Renmark through an estimate request or another Renmark form. Your selections on the form control the communication methods you authorize.

Consent and Program Scope

The required call selection asks Renmark to respond to the estimate request at the number you provide, including live calls about scheduling and service follow-up. It does not authorize prerecorded or artificial-voice marketing calls.

If you separately select the optional text checkbox, you consent to recurring automated, non-promotional texts from Renmark about the estimate request, appointments, scheduling, project coordination, or related customer service. Optional text and email consent is not a condition of purchase and does not enroll you in a promotional messaging program.

Types of Communications

Renmark calls and text messages may include:

  • Follow-up about an estimate request
  • Appointment confirmations or reminders
  • Scheduling and project coordination
  • Customer-service communications related to your request or project

Message Frequency and Charges

Messages may recur while Renmark responds to or coordinates your request or project. Message frequency varies based on your request, appointments, project activity, and interactions with Renmark.

Message and data rates may apply according to your wireless plan.

Opting Out and Getting Help

Reply STOP to any Renmark text message to unsubscribe from texts. Renmark may send one final message confirming the opt-out. You may also use another reasonable method to clearly ask Renmark to stop calls or texts, including telling a representative or using the contact information below.

Reply HELP for help. You may also contact Renmark using the phone number or email address below to ask for help or update your communication preferences. Renmark will process revocation requests as soon as practicable and no later than ten business days after receipt.

Contact Hours and Records

Routine estimate follow-up is scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m. Arizona time, excluding Renmark's observed major holidays. A requested appointment or an ongoing project may use a separately agreed time.

Renmark keeps the disclosure, consent selections, request identity, communication records, and opt-out or suppression history as described in the Privacy Policy so it can honor preferences, resolve disputes, and document compliance.

Message Delivery

Text message delivery may be affected by your wireless carrier, network availability, or device and is not guaranteed.

Privacy and Related Terms

Renmark’s Privacy Policy describes how information submitted through the website is handled. Your use of the website is also subject to Renmark’s Terms of Use.

Contact Information

Renmark

Email: info@renmarkusa.com

Phone: (602) 492-8268

Address: 5861 South Kyrene Road, Suite 12, Tempe, AZ 85283

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